BT: 21st Century Network

The Problem

Over the last decade, the BT 21CN (21st Century Network) programme has transformed the UK’s data and voice network.

 As the main supplier of BT’s traditional TEP1e overhead cabling system, we were asked to look at the development of a new solution that would streamline installation and improve the efficiency to cope with the increased exchange upgrade activity required to support the rollout of the new broadband network.

BT: 21st Century Network - The Solution

The Solution

We developed and supplied overhead telephone cable management solutions for the BT’s 21CN programme, which was viewed as a share-price critical project. Within 12 months we had the capacity to deliver in excess of £1m of product per month to a nationwide network of installation businesses.

Our solutions delivered a number of benefits including a significant contribution to health and safety by reducing the time required working at height and overall installation times.

To support the rollout we provided full back office order planning system to facilitate BT 21CN project management and tight installation schedules.

The Result

The BT 21CN cable management system has accounted for a large proportion of BT’s capital investment.

The result was a greatly reduced total time and cost of installing cable management on site, with fit out times going from 1.5 days for 2 fitters, down to 2 hours for 1 fitter.  Our system provided increased cable volume and improved separation of both copper and fibre cables from AC and DC power cables.

From order placement, we were able to deliver to site within five working days, working closely with the site installation teams to provide timed deliveries to each telecom exchange across the UK, enabling an efficient and cost effective supply and fit out programme.

Client testimonial:

“What’s working very well is their innovation, but it’s innovation with a very heavy flavour of realism in it. So they never come to us with hare-brained ideas. You’ll get an abundance of shaping ideas from them, due to the nature of our business, we’ll challenge it, and we tend to challenge on …costs, supply chain, reliability and they’ll always have those answers because it’s in their blood.”

BT 21CN – Project Lead



BT: 21st Century Network - The Result