Privacy policy

Privacy Policy

Commitment
Universal Wolf Ltd is committed to respecting your privacy whilst providing the highest possible quality service and we recognise your need to know that your personal data is being lawfully processed and held in compliance with the General Data Protection Regulations (GDPR). Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to us.

Purpose
Universal Wolf Ltd provides you with the information set out in this Privacy Policy so that if you share your personal data with us you are aware of what we do with it.

Data Controller
Tharsus Group is the data controller of your personal data and we will only collect information in accordance with the General Data Protection Regulations (GDPR). Our contact details are listed below.

Use of Personal Data
We use the information that you personally provide to:

Improve the information and support we provide
Process any requests you make
Provide you with information about products and services we offer
Conduct marketing research

What information do we collect?
We collect, store and use the following kinds of personal information:

(a) We use Google Analytics to analyse the use of this website, including information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation). Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html;
(b) information that you provide to us for registering with us and for subscribing to our website services, email notifications and/or newsletters (including name, email, job role and communication preferences);
(c) and any other information that you choose to send to us. Personal information submitted to, and acquired via, this website will be used for the purposes specified in this privacy policy and/or in relevant parts of the website. It is processed in either in accordance with your consent and/or for contractual necessity.

Sensitive Information
We will never collect sensitive information about you without your express consent.

Third party organisations
We use third parties to support us in analysing data collected from this website. These third parties may on occasion, transfer or store personal data outside of the EEA to carry out their services. Any such transfer is undertaken in compliance with the Data Protection Legislation, by providing an adequate level of protection to any personal data that is transferred.
Universal Wolf will never sell on your personal data to third parties.

Tracking
We also collect information automatically about your visit to our Site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our web site and improve the service provided.

Security
Universal Wolf Ltd is committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Changes
Any changes to this Privacy Policy will be posted here.

Cookies
Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. By continuing to use this website with cookies enabled, you consent to our use of cookies.

• Our website employs cookies only for the purpose of generating access statistics. These provide us with general information about how our website is used. However, no personal information that would enable us to identify individuals is either obtained or stored in these cookies.
• Cookies are often used to track a user’s browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.
• We use a third-party service provided by Google Analytics to provide us with further general information about the performance of this website. The data collected by Google is aggregated to show general trends and does not identify individual users. From time to time, we may also use other third-party services such as Facebook, Twitter and other social media, the presence of which will be readily apparent from their on-screen icons. In each case, any cookies set by the providers of these services are set by them directly. They are not set by this website and we have no control over them. Please refer to these services’ own privacy policies if you wish to check how they use cookies.
• Should you wish to disable cookies, please refer to your browser’s Help function. Please note, however, that many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.

We use cookies and similar tools to collect information from our website visitors to analyse our website usage and to market our products and services to you. Such information includes the referrer URL, browser type, IP address, and date, time and duration of the visit. We also share information about your use of our site with our social media, marketing and analytics partners, who may combine it with other information you’ve provided to them or they’ve collected from your use of their services. In case you do not wish to give your consent, you may nonetheless use this website without restriction. You can revoke your consent at any time.

Contact us
If you have comments or questions about our privacy policy please email them to craig.brown@universalwolf.com or contact us at Spencer Road, Blyth, Northumberland, NE24 5TG. Enquiry line +44 (0)1670 367 030

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